Returns & Exchanges

At Yardbird, we want you to love your outdoor living space. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in original condition to ensure your home looks exactly as you envisioned.

1

Initiate Your Request

Contact our customer experience team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and start the process.

2

Prepare for Pickup

Ensure all items are placed back in their original protective packaging and boxes to prevent damage during the return transit.

3

Schedule Collection

Our logistics partner will contact you to schedule a convenient time for curbside pickup or provided shipping drop-off, depending on the item size.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method, minus any applicable return shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing